“Your Lean Six Sigma coaching sessions at Clariant Chemicals (India) have been enlightening. I admire your expertise on the subject, combined with your clear, simple and systematic approach. In spite of your vast and varied experience, I found you very modest and open-minded. Some of the lessons learnt from during your coaching sessions are:
· Appropriate phrasing of the project and its goals for clarity and success
· Practical definition of CTQs / CTBs for clear focus and direction of the projects
· Application of appropriate LSS tools during a project, based on their relevance
· Emphasis on identification of the most significant root causes
· Effective use of statistical analysis
· Efficient and effective use of Minitab software
The list above is not complete, but only included the salient points. While your competence on Lean Six Sigma methodology is unquestionable, I am particularly impressed by your experience, insight and expertise in the area of Lean Management. I thank you for the many detailed inputs provided by you on 5S Housekeeping, SMED and Value Stream Mapping. I once again sincerely thank you and look forward to working on LSS projects, with you again”. - Mr. Pinakin Munshi, Project Manager Lean Sigma, BU Leather Services, Clariant Chemicals (India) Ltd.
“I started this course without any prior understanding and familiarity of Six Sigma. With extensive and dedicated coaching from Dr. Satnam Singh in a 5-module coaching session (i.e. DMAIC), I began to progressively learn more of Six Sigma constructively and had practically applied it in my project aimed at cost reduction and optimization of procurement processes. Every Green achieved at each tollgate stage was testimony to the true achievement of applying Six Sigma to realize and champion our project goal and objectives. It was as ever as great as having an efficient and effective and tolerant coach to ensure success for our benefit.” – Norazhwan Kanaseelan, PLUS Expressways Berhad (UEM Group Malaysia).
“It's a good and useful knowledge on Minitab. Before this, I don't know that there is an easy way to analyse data. And, with help of the friendly and approachable trainers, learning became fun.” – Wan Zulilawati Bt Wan Zulkipli, DONGWHA Chemical (M) Sdn. Bhd.
“Dr. Satnam and Mr. Harbans did an outstanding job for us in introducing Six Sigma and it is greatly appreciated, above and beyond what I would have expected when going into this. Taking the Lean Six Sigma course for cost reduction and process improvement was enjoyable and energizing. I am able to apply the concepts shared in the sessions to be applied in small and large scale projects for my clients.” – Mahinderjit Singh, Managing Director, TECHLINE Engineering Sdn. Bhd.
“Being a trainer you have portrayed a profound knowledge in the subject matter. You are well structured in your presentation. You managed to interact well with the participants especially on eye contacts. Furthermore I noticed that you are able to attract the attention of the participants.” – Ir.Mukhtar Che Ali, Senior Manager Standards & Quality, Construction Industry Development Board, (CIDB Malaysia).
“Six Sigma training and coaching sessions conducted by you was the best so far. Referring to the previous Six Sigma project coached by you, we now understand that Six Sigma is a very good tool to help us in resolving problems. Your teaching, training and coaching sessions were really valuable and went beyond our expectations. In fact, you trained us to become more critical in thinking. Your good explanation techniques made it easy for us to understand each lesson taught during the theory sessions and your dedicated coaching enhanced our understanding as well as to omplete the project as scheduled. On top of that, your teaching style was not boring and it was really interesting.” — Lieutenant Commander Hasri bin Mamat, Royal Malaysian Navy RMN (Tentera Laut DiRaja Malaysia TLDM).
“A very well read and knowledgeable trainers and has the ability to use the trainees actual data as sample during discussion to ensure a better hands-on understanding of Six Sigma. Able to conduct the trainings in an interactive and enjoyable manner due to vast experience on manufacturing related areas. Able to also provide different levels of coaching to accommodate everyone’s learning rate and their understanding levels to ensure that the subject matter is received across clearly and effectively.” - Jayaprakash Jayachandran, Senior Engineer, Pharmaniaga Berhad.
