MBizM Lean Six Sigma GREEN BELT For Healthcare

Duration: 10 days

INTRODUCTION:
  • Lean Six Sigma Green Belt for Healthcare is designed by Six Sigma Professionals for addressing many of the challenges facing healthcare institutions.
  • This course is designed in which Lean Six Sigma tools & methods are blended with change management & project management.
  • Lean Six Sigma for Healthcare focuses on the processes, tasks and activities that define world-class healthcare service and patient care.
  • It enables the delivery of consistently high levels of quality and value, while banishing waste and non value-added activities.
  • The result is lower costs and more desirable outcomes.


COURSE CONTENT / CURRICULUM
Who Should Attend:
  • Hospital Executives (CFO, CEO, COO, Vice Presidents)
  • Department & Clinical Directors, Professional Executives.
  • Healthcare Staff (Nurses, Technicians, Therapists, etc.),
  • Service Staff (Transport Services, Administration, Nutritional Services, Cleaning Services, etc.).

COURSE STRUCTURE:
PART 1 - DEFINE:
Confirm Issues and Build Business Case (2 Days).

PART 2 - MEASURE:
Baseline and Benchmark the Current Situation (2 Days).

PART 3 - ANALYSE:
Identify Root Causes and Verify Major Factors (2 Days).

PART 4 - IMPROVE:
Identify, Select and Verify Potential Solutions (2 Days).

PART 5 - CONTROL:
Control / Monitor Sustainable Solutions (2 Days).


KEY TOPICS:
  • Introduction & Overview of Healthcare Six Sigma
  • Cost of Poor Quality (COPQ)
  • Drill Down Tree & Pareto Chart
  • Project Charter Development
  • Quality Function Deployment
  • Teams & Stakeholder Analysis
  • Voice of Customers (VOC) & Kano Model
  • SIPOC & Basic Process Mapping
  • Financial Analysis and Cost Savings
  • Root Cause Analysis (RCA) Tools
  • Operational Definition
  • Data Collection Plan
  • Basic Statistics and Sampling Techniques
  • Capability Analysis and Sigma Value
  • Graphical & Value Analysis
  • Fishbone Diagram
  • Failure Modes and Effects Analysis (FMEA)
  • Statistical Root Cause Analysis
  • Hyphothesis Testing
  • Advanced Graphical Analysis
  • Regression Analysis
  • Value Stream Mapping (VSM)
  • Design of Experiments
  • Generating Improvement Ideas
  • Evaluating & Selecting Best Solutions
  • Solution & Training Implementation Plan
  • Develop & Execute Pilot Plan
  • Lean Concepts and Error Proofing / Kaizen
  • Cost & Benefit Analysis (ROI)
  • Process Control Plan
  • Standard Operating Procedures (SOP)
  • Statistical Process Control (SPC)
  • Best Practice and Replication Opportunities
  • Process Ownership and Dashboards