INTRODUCTION:
- This program will provide the participants with an overview of Six Sigma followed by a more in depth discussion of the Six Sigma Methodology.
- The purpose of this program is to translate knowledge into action, the steps required for successful project completion, understanding of phase deliverables and the appropriate use of Lean Six Sigma tools.
- The overall goal is to transfer and reinforce the knowledge necessary for achieving breakthrough results in key designs, processes, services, and transactions.
- TThis program is also designed to equip Project Champions with sufficient knowledge to understand the Six Sigma Concepts and major terms used in Six Sigma Methodology.
COURSE CONTENT / CURRICULUM
SESSION 1: DAY ONE
- Overview of Six Sigma - DMAIC & DMADV
- Cost of Poor Quality (COPQ)
- Understanding Voice of Customers (VOCs)
- Selecting Critical to Quality (CTQs) from VOCs
- Projects Selection and Project Charter
- SIPOC and Process Mapping
- Six Sigma Discussion Sessions
SESSION 2: DAY TWO
- Understanding Basic Statistics
- Understanding Statistical Analysis
- Understanding Graphical Tools
- Root Cause Analysis (RCA) Tools
- Data Collection Techniques
- Six Sigma Discussion Sessions
SESSION 3: DAY THREE
- Failure Modes and Effects Analysis
- Generating Improvement Ideas
- Running Pilot and Lean Programmes
- Understanding Statistical Process Control
- Establishing Control Plans, SOP & Documentation
- Six Sigma Discussion Sessions
SIX SIGMA DISCUSSION SESSION TOPICS (OVER 3 DAYS):
- Effective Project Selections using Quality Function Deployment (QFD).
- Sigma Value and Process Capability - Effectiveness of Benchmarking.
- Conducting Effective Six Sigma Coaching and Tollgate Sessions.
- Terms and Nomenclature in Six Sigma Projects.
